We make it easy to switch banks with
SwitchKit Express

Crimes like identity theft, credit card fraud and other Internet-based frauds are on the rise. At Windsor Federal Savings, we believe the more you understand about how these crimes occur, the better equipped you will be to take precautions to protect yourself.

Identity theft and account fraud happen when someone steals your personal information in order to gain access to your money or to obtain credit in your name. One method that is growing in popularity is called “Phishing”. Phishing involves sending you seemingly legitimate e-mails requesting your personal information. This is often accomplished by asking you to verify or confirm confidential information such as your account numbers, social security number, passwords and other sensitive information. Several techniques are employed to mislead you into believing the request is coming from someone you already do business with, such as your bank.

At Windsor Federal Savings, we want you to know that we will:

• NEVER initiate a request for sensitive or confidential information from you through e-mail (i.e., Social Security Number, PIN, Login User ID, Password, Account Number).
  

• NEVER use a "Pop-Up" message to collect information about your accounts; and
  

• NEVER send you an email that claims that we are updating our files or your accounts nor threaten that your account is in jeopardy if you do not update your account information immediately.

As a customer of Windsor Federal Savings, the security of your personal and financial information is extremely important to us. We take every precaution to maintain physical and electronic safeguards to protect your personal and financial information.

If you are uncertain of the legitimacy of a request for your personal or financial information made by an individual claiming to represent Windsor Federal Savings
or
If you receive a suspicious email or request for your personal information supposedly from Windsor Federal Savings
or
If you suspect you may have inadvertently provided your personal information to a questionable party
then
During normal business hours, please contact our Customer Service Center immediately at 860-688-8511.  However, after normal business hours, if you are reporting a lost or stolen ATM or debit card, please immediately call 1-800-264-5578.

If you are reporting another type of incident, emergency or system failure, please email incidentresponse@windsorfederal.com or call 860-614-6162.

For immediate answers to routine banking or account related questions, you may always access online banking at www.windsorfederal.com or by calling our telephone banking service at 1-888-226-5280.

FDIC - Identity Theft & Fraud

The Federal Trade Commission (FTC) 

This website is a one-stop national resource to learn about the crime of identity theft. It provides detailed information to help you deter, detect, and defend against identity theft.  

On this site, consumers can learn how to avoid identity theft – and learn what to do if their identity is stolen.  Businesses can learn how to help their customers deal with identity theft, as well as how to prevent problems in the first place.  Law enforcement can get resources and learn how to help victims of identity theft.

Free Credit Reports
The official web site: www.annualcreditreport.com is the ONLY authorized online source for you to get your FREE CREDIT REPORT under Federal law.  (PLEASE NOTE: FICO Scores are not free!!).

You can get a free credit report from each of the 3 national credit reporting companies (TransUnion, Experian & Equifax) every 12 months.