Windsor Federal
Savings is committed to maintaining
security and confidentiality in
regards to your personal and financial
affairs. We have created this policy
statement in order to communicate to
you the policies and practices that we
have instituted to protect your
privacy and provide appropriate
security for the information that you
have entrusted to us.
Web
Site Privacy and Security
When you visit our
web site to view any pages or read
product information, you do so without
telling us who you are and without
revealing any personal identifying
information. While we do not collect
identifying information about visitors
to our site, we do collect information
for the purpose of tracking activity
on our site. This allows us to better
understand how many people use our
site, which areas of our site are most
popular and provides insight as to
changes that will improve the
functionality of the site. Our servers
collect standard non-identifying
information about visitors to the
site, such as date and time you
visited the site, your Internet
service provider, the web site that
referred you to us, if any and the
page or pages that you requested. The
Windsor Federal Savings web site
contains links to community and other
web sites that are not affiliated with
the bank and are not third party
vendors of the bank. While we provide
the links to such external sites, we
cannot assume responsibility for the
privacy practices or content of such
sites.
There are times
when you may provide us with personal
identifying information. For example,
if you complete one of our feedback or
request forms or send us an e-mail,
you are transmitting the information
that is requested in the form or that
you choose to include in the e-mail
message. However, you never transmit
personal information that you do not
enter yourself and therefore, this
information cannot be collected unless
you specifically elect to send it to
us. Please do not send sensitive
information through our information
request forms or by e-mail as our
request forms ARE
NOT SECURE and e-mail
transmissions through general or
public e-mail are not secure.
Whenever we collect
personal identifying information, it
is used only for the purpose of
fulfilling your request, responding to
your comments or questions or to
contact you directly. We
do not give or sell your information
to anyone and we protect the security
and confidentiality of the information
that we collect.
If you visit our
website to use interactive banking
tools such as financial calculators
and self-tests you may be asked for
personal information in order to
complete the requested analysis or
evaluation. This information is NOT
retained.
If you identify
yourself by sending an e-mail or
filling forms such as applications,
check reorder forms and contact forms
you may be asked for
personally-identifying information in
order to process your e-mail, form or
application. This information may be
retained by us and our business
partners for processing and to
facilitate decisions. Information you
submit to us is treated no differently
than any information you might provide
in a written format such as a brochure
application, reorder slip to order
checks, or a letter.
WinOnLine
Privacy and Security:
Information
transmitted to and from WinOnLine, our
Internet banking and bill payment
service is secure and is used only for
the normal processing of your
account(s). WinOnLine uses
state-of-the-art encryption technology
to ensure the security of your account
information. Encryption is the method
of encoding data so that only those
who know the code can translate the
data into understandable information.
WinOnLine uses 128-bit encryption (the
highest level that the internet
browsers handle) to safeguard your
account information. When you are
sending information from your computer
to WinOnLine, your browser translates
the information into a mathematical
code and it is the mathematical code
that is actually transmitted to our
system. Once the system receives this
code, it retranslates it into
information that can be used by the
bank.
You must enter your
User ID and Password at the start of
every session in order to use the
WinOnLine service. The password is
assigned solely to you and you are
responsible for keeping it
confidential in order to prevent
unauthorized access to your accounts
and to prevent unauthorized use of the
service. We recommend that you retain
your User ID and Password in a secure
location, separate from your computer
and that you change your password
frequently. In addition, do not leave
your computer unattended while you are
still logged on to WinOnLine.
WinOnLine e-mail is
secure and therefore, you may send
sensitive account or personal
information through the WinOnLine site
only. Please note however, that
WinOnLine e-mail should only be used
to address questions or inquires
associated with the use of the Windsor
Federal Savings Internet Banking and
Bill Payment Service.
We protect and
safeguard the privacy of users of our
on-line services, just as we do
throughout the rest of our business.
We will use personal information to
identify you, to communicate with you,
and to help us answer your questions.
Windsor
Federal Savings Privacy Policy
We collect personal
information to open your account(s),
process your transactions, make
products and services available to you
and to help us provide better customer
service. We do not sell your
information to anyone and we protect
the security and confidentiality of
the information that we collect.
We
collect personal information from the
following sources:
-
Applications, forms and other
information that you provide to
us whether in writing, in
person, by telephone,
electronically or by any other
means.
We
do not disclose any personal
information about our customers or
former customers to third parties,
unless you have specifically asked or
authorized us to do so or one of the
following limited exceptions applies.
-
We may disclose or report
personal information in limited
circumstances where we believe
in good faith that disclosure is
required or permitted by law,
for example to cooperate with
regulators or law enforcement
authorities, resolve customer
disputes, perform credit
verifications or for
institutional risk control.
We
protect the confidentiality and
security of personal information.
We
continually evaluate our efforts to
maintain the privacy and security of
personal information and we strive to
maintain up to date and accurate
information about you and your
accounts.
If
in the future, we find it necessary to
change our information sharing
practices in any way that differs from
this policy statement, we will notify
you in advance of any change in this
policy.
At
Windsor Federal Savings, maintaining
your trust and confidence is our
highest priority. We want you to
understand how we collect and use
information about you and the measures
that we take to safeguard your
personal information. Please do not
hesitate to contact our Customer
Service Department at (860) 688-8511
or the branch manager at any of our
five branch office locations if you
have questions related to our Privacy
and Security Statement.