We know your banking needs don’t always happen between 9 and 5, so starting September 30th, you’ll be greeted by BEN – our new Virtual Banking Assistant – when you call Windsor Federal. BEN can provide quick help with common, everyday banking questions – day or night – such as: branch hours and locations, our routing number, navigating online and mobile banking, or general questions about debit cards, credit cards and loans. BEN is one more way to reach us. The local, personal service you know from Windsor Federal isn’t changing. If you have any questions, feel free to reach out to us at 860-688-8511, or ask a team member the next time you’re visiting a branch.