Privacy Notice

Facts: What does Windsor Federal Bank do with your personal information?


Financial companies choose how they share your personal information. Under federal law, that means personally identifiable information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.


The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number
  • Name, address, and phone number
  • Account balances and payment history
  • Information from applications such as income, where you work, or value of your investments
  • Information from a consumer reporting agency, such as a credit history and scores

When you are no longer our customer, we continue to share your information as described in this notice.


All financial companies need to share customers’ personal information to operate their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons Windsor Federal Bank chooses to share, and whether you can limit this sharing.

How Windsor Federal Bank Shares Information
Reasons we can share your personal informationDoes Windsor Federal Bank share?Can you limit this sharing?
For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus.YesNo
For our marketing purposes – to offer our products and services to youYesNo
For joint marketing with other financial companiesNoWe don’t share
For our affiliates’ everyday business purposes – information about your transactions and experiencesYesNo
For our affiliates’ everyday business purposes – information about your creditworthinessNoWe don’t share
For our affiliates to market to youNoWe don’t share
For our nonaffiliates to market to youNoWe don’t share

    Questions? Call our Customer Care Center at 860-688-8511 with any questions.

    Who we are

    Who is providing this notice?

    Windsor Federal Bank, WFS Mortgage Company

    What we do

    How does Windsor Federal Bank protect my information?

    To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We restrict access to customer information to employees requiring that information to provide products and services to you. We educate our employees about the importance of confidentiality and customer privacy.

    How does Windsor Federal Bank collect my personal information?

    We collect your personal information, for example, when you

    • open an account or apply for a loan
    • pay your bills or make deposits or withdrawals from your account
    • use your credit or debit card

    We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

    Why can’t I limit all sharing?

    • Federal law gives you the right to limit only 
    • sharing for affiliates’ everyday business purposes – information about your creditworthiness
    • affiliates from using your information to market to you

    State laws and individual companies may give you additional rights to limit sharing.



    Companies related by common ownership or control. They can be financial and nonfinancial companies.

    • Our affiliates include financial companies such as Windsor Federal, MHC (Mutual Holding Company), Windsor Federal Bancorp, Inc., WFS Mortgage Company, and Winfield Service Corporation.


    Companies not related by common ownership or control. They can be financial and nonfinancial companies.

    • Windsor Federal Bank does not share with non-affiliates so they can market to you.

    Joint Marketing

    A formal agreement between non-affiliated financial companies that together market financial products or services to you.

    • Windsor Federal Bank does not jointly market.


    To view this notice in PDF format, click here.